We want CallSage to work beautifully for you. Reach us anytime and we'll help.
Email mitsi@uptrail.ai — we typically reply within one business day.
Switched devices or reinstalled the app? Open CallSage → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.
On your iPhone, open Settings → [your name] → Subscriptions → CallSage → Cancel Subscription. You'll keep access until the end of the current billing period. Note that deleting the app does not cancel the subscription.
You can delete individual recordings inside the app at any time. To permanently delete all of your recordings, transcripts, and associated data from our systems, email mitsi@uptrail.ai from the address you use with the app and we'll take care of it.
Audio you choose to record is uploaded over an encrypted connection and processed by our secure cloud AI to produce your transcript, scorecard, and coaching. Your content is never sold and never used to train AI models.
Yes. CallSage asks for your consent on-device before recording, but you are responsible for informing and obtaining consent from everyone else on the call. Many places require all-party consent — please check the laws that apply to you.
Yes — new subscribers can start with a 7-day free trial. After the trial, CallSage is $19.99/month or $149/year unless you cancel at least 24 hours before the trial ends.
CallSage's scorecards and coaching are AI-generated to help you reflect and improve. They are informational only and are not legal, HR, or professional advice.
Subscriptions renew unless cancelled 24 hours before the period ends. If something looks wrong, email us and we'll help sort it out.