Last updated: 9 June 2026
CallSage ("we", "us") helps you record your own sales and client conversations and turns them into a scorecard and coaching. This policy explains what we collect, how recordings are processed, and the choices you have. We built CallSage to be private by design.
We never sell your data, and we never use your recordings, transcripts, or any of your content to train AI models.
Nothing is recorded automatically. Before any recording begins, CallSage captures your explicit consent on your device. You are always in control of when a recording starts and stops, and you choose which conversations to record. You are responsible for complying with the recording-consent laws that apply to you and the other people on the call (see our Terms of Use).
When you choose to record a conversation, the audio is uploaded over an encrypted connection and processed by our secure cloud AI to produce a written transcript, a performance scorecard, and coaching feedback. This processing is the core function of the app and only happens for recordings you create. We use a small number of trusted processing partners to run this analysis on our behalf; they are bound by contract to process the data only to provide the service and never for their own purposes.
We do not collect your contacts, location, browsing history, or advertising identifiers, and we do not embed third-party advertising or analytics trackers.
Your data is used only to provide and improve CallSage's core features: transcription, scoring, coaching, and keeping your history available to you. It is never sold, rented, or shared for advertising, and it is never used to train AI models — ours or anyone else's.
Recordings and derived content are stored securely on our infrastructure and protected with encryption in transit and at rest. Access is restricted to providing the service to you.
You can delete individual recordings in the app at any time. You may also request deletion of all your recordings, transcripts, and associated data by emailing mitsi@uptrail.ai — we will permanently delete your data from our systems on request.
Subscriptions are handled by Apple through StoreKit. We never see or store your payment-card details.
CallSage is intended for professional use by adults and is not directed to children under 13.
If this policy changes, we will update this page and revise the date above.
Questions or deletion requests: mitsi@uptrail.ai